Please be advised before purchasing on this site, once an order is fulfilled and shipped, due to the nature of this product NO REFUNDS OR EXCHANGES will be accepted on ready to ship units, made to order units, unit construction services, eye lashes or headwear. All hair extensions, wigs, headwear and CBK Products are FINAL SALE, Unless there is a mistake on the sellers behalf.
If you believe that you have received DEFECTIVE MERCHANDISE please contact us immediately. We will not allow exchanges (Defective Merchandise) after 72 hours upon delivery or pickup. If there is a sign of product being worn (Hair, headwear or eye lashes) we cannot accept it. Meaning Hair cannot be fingered through, washed, brushed, combed, colored, cut or taken out of the bundle. This also goes for wigs, everything should be in it’s original packaging state, or it will not be accepted.
Fraudulent Purchases & Consequences
Crowned Butterfly Kollection is subject to verify all orders by requesting proof of payment and a Valid ID. None of your information will be compromised (shared) under any circumstances. This information is obtained to protect our company from fraud and fraudulent disputes and transactions.
In the event of fraudulent charges, the customer will be subject to law enforced hearing upon the company losing funds or product. The customer will be contacted via purchase contact information.